REfund & Warranty policy REFUND & WARRANTY POLICY

Please note all orders are made-to-order so we can not accept any cancellations. If there is an issue with your order please contact us as soon as possible so we can work with you to try to resolve it to your satisfaction, but since we make each item to order we can not accept cancellations.

Glow International, LLC guarantees its bike racks to be free from defects in materials and workmanship for two years. Glow International, LLC will replace or correct products that are found to be defective for a period of two years, provided we receive written notice from the owner in a timely fashion. This guarantee does not cover wear and tear to the finish, nor damage due to misuse or abuse.

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Glow International, LLC

83 Ramapo Rd Garnerville, NY, 10923